Store Policies


Shipping

Shipping cost is determined by the weight of the product, our shipping cost starts at $4.5 per item pending the type of item it is. 

Items purchased on sale or price adjusted are not eligible for return/exchange

Returns/Exchanges

While we hope that you will love all of the items you receive, we will gladly accept any returns mailed back to us within 7 days of customer receipt of the item. Returns will be processed for store credit only. Store credit will be issued within 10 days of receipt of items by Southern Style Boutique. Items must be returned in the condition they were mailed, and must be new & unworn, with all tags attached and in original packaging.

If you need to exchange your item for the same item in a different size, we will gladly exchange it, subject to available inventory at the time the product is received at Southern Style. Exchanges must be mailed back to us within 7 days of customer receipt of the item. Exchanges will be processed within 10 days of receipt of items by Southern Style. If the requested size is not available when the item is received by Southern Style, a store credit for the original purchase price of the item will be issued.

All returns must include your name, address, and  order number. Please understand return shipping to and from Southern Style is at customer’s expense.

We're very sorry but Swimwear, Loungewear and Undergarments are not eligible for return/exchange.

Defective Merchandise

Southern Style has carefully selected our manufacturers based on routine quality checks and strive to only provide our customers with high quality, custom designed apparel. All of our items are made with beautiful details & unique designs. Each fabric we choose can have slight difference in placement, color, and at times texture, and all these are all considered normal. These variations are not considered flaws, and if you have any questions you can ask us at any time!
 
However from time to time, due to all products being manufactured by hand, an item you receive may contain a defect. We do our best to quality check products prior to them leaving our shop, but sometime human error gets the best of us all. If you receive a defective item from Southern Style, please contact us within
7 days and we will provide you with resolution options.

Please understand if you do receive something defective and do contact us with the time frame above we will issue you a full store credit on your defective item but at this time can not offer replacements.

Price Adjustments

Southern Style may put items on sale from time to time. A price adjustment is available for any orders placed same day of an item going on sale. Please email customer service for this within 48 hours of your order being placed and we will make a manual price adjustment on your order in the form of gift card for the price difference.

Sales & Promotions

We can not make adjustments or changes to sales. Please note if there is a code involved in our sales & your order is placed we can not go back and make any changes to your order!

If items are oversold, out of stock a refund will be sent. Please understand we can not sub items and make changes to any orders. We apologize!

Items purchased on sale or price adjusted are not eligible for return/exchange

Please send returns to:

Southern Style Boutique
ATTN: Returns Dept.
PO BOX 894
Prosper, TX 75078

Questions/Concerns, please contact Customer Service:

Hours, 9:00 A.M – 5:00 P.M., Monday – Friday (CST). Closed weekends and holidays.

Email-customerservice@mysouthernstyleboutique.com